Shipment & Delivery

Order Processing

Once your order is successfully placed and payment is confirmed, we begin preparing it for dispatch.

Orders are generally processed within 3–5 business days. Orders containing special requirements, customization or products that require additional preparation may take a little longer.

You will receive an order confirmation once your purchase is successfully placed.

Shipping & Delivery

After your order is prepared, it will be carefully packed and handed over to our trusted shipping partner.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, remote locations, courier delays or other circumstances beyond our control.

Order Tracking

Once your order has been dispatched, tracking information will be provided whenever available, allowing you to follow your shipment until it reaches you.

Please make sure that your mobile number, email address and shipping address are entered correctly while placing your order.

Delivery Address

Please carefully check your shipping address before completing your order.

If an incorrect or incomplete address is provided and the shipment is returned to us, additional shipping charges may apply for re-dispatch.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays can occur due to circumstances beyond our control.

If your order appears to be delayed or the tracking information has not been updated for an extended period, please contact our customer support team. We will assist you in checking the shipment status.

Damaged Package

If your package appears visibly damaged at the time of delivery, please take clear photographs or a video of the package before opening it and contact us as soon as possible.

This helps us investigate the matter with the shipping partner and assist you appropriately.